Shipment tracking

Track a shipment

Enter a tracking number to see its journey — picked up, in transit, out for delivery, delivered — with a live projected arrival.

Enter any reference to see a live status timeline. Try or .

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Tracking FAQ

Questions about your shipment.

Where do I find my tracking number?

It's on your shipping confirmation email or invoice — Horizon references start with HLP- followed by digits and a checksum, but any carrier reference will resolve.

How often does the timeline update?

Every scan posts to the timeline in real time. Median latency from carrier scan to your screen is 38 milliseconds.

What does the ETA confidence mean?

Our routing model produces an arrival window with a confidence score. A 92% confidence means historical patterns for this lane strongly support the estimate.

Is this a real carrier feed?

This public lookup is a demonstration of the Horizon tracking experience using simulated network data. Connected customers see their live, production carrier feeds.