−41% WISMO tickets
Retail & eCommerce
Give shoppers a branded tracking page that actually updates, and cut “where is my order?” tickets with proactive delay alerts.
Solutions
Built for the way your freight actually moves.
One platform, tuned to the realities of your industry. From last-mile retail to temperature-controlled pharma, Horizon adapts to the milestones that matter to you.
−2.3 days dwell
Manufacturing
Inbound-material visibility that keeps the line running. Know when a component will land before the gap hits the floor.
1 API, all carriers
3PL & Brokerage
Operate dozens of carrier feeds as one. White-label visibility for your clients and exception automation for your team.
Audit-ready logs
Cold chain & Pharma
Temperature-aware milestones and customs-hold detection for shipments where a delay is a compliance event, not an inconvenience.
On-time +18%
Food & Grocery
Tight delivery windows, perishable freight. Predictive ETAs and dwell alerts protect freshness across the last mile.
POD in real time
Industrial & B2B
Heavy LTL and freight visibility with appointment scheduling and proof-of-delivery captured straight into your system of record.
Outcomes
What teams get out of Horizon.
The platform is a means to an end. Here is the end.
01
Cut the calls
Proactive notifications resolve the delay before the customer notices it, slashing support volume and chargebacks.
02
Reclaim the margin
Lane analytics and carrier scorecards turn shipment history into leverage at the negotiating table.
03
Move faster
Exception automation reroutes, refunds, and alerts without a person in the loop — your team handles the edge cases, not the queue.
We replaced four carrier portals and a wall of spreadsheets with one Horizon dashboard. Our exception team went from firefighting to actually getting ahead of problems.
Not sure which fits your network?
Tell us how your freight moves and we'll map Horizon to your milestones in a 30-minute working session.
Talk to our team